Compensation policy cancellation

Walensee Apartments would like to point out to you that the booking is official by law, when you have received the confirmation through e-mail. If you unexpectedly have to cancel your booking, the following conditions hold.

If you still want to go on holiday to Resort Walensee on a later moment, and in the confirmation of your current booking cancellation compensation is mentioned, you can file a compensation request to our Booking Service Center. Our employees cannot refund your money or absolve sums that still have to be paid.
They can offer you a discount voucher that is redeemable during 9 months after the date of departure of your canceled stay, that applies on your next online booking