Information and reservations

If you need help with booking your holiday apartment in Resort Walensee, Heidiland, Flumserberg, Switzerland, you can contact our Booking Service Center

Telephone

0041 (0)81 588 01 59.

If we are not answering, please leave a message to our voice mail, and we will call you back. Or you can send us an e-mail, mentioning your phone number.

E-mail

booking@walenseeapartments.com

Opening hours Booking Service Center

Monday, Wednesday, Friday:  8:30 a.m. - 10:30 a.m. and 2:30 p.m. - 4:30 p.m.
Saturday and Sunday:  closed

Click here for assistance in making your reservation.

Questions

Take a look at the frequently asked questions to see if the answer to your question is stated there. If you cannot find the answer to your question here, send us an e-mail or call us.

Guest service on the resort

You do not have to go out the door if you have questions. You do not have to read paper "do it yourself instructions" for using your sauna or induction hob. On the contrary, Walensee Apartments chooses for personal service on Resort Walense, exclusively for our guests!

During your stay, you can ask for the help of our Swiss hostess every day. You can find out how this works in practice in the e-mail with "travel details", which you will receive from us shortly before arrival.

Whether it concerns information about the surroundings, or the operation of your sauna, fireplace or induction hob. Our hostess will directly answer all your questions, or she will pay you a visit (by appointment) to provide you with an explanation. Your holiday has never had this amount of luxury!

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